GTFlex hosts websites that its customers build and publish, and responds to notices of alleged copyright infringement under 17 U.S.C. §512.

Designated Agent

Notice of infringement

To report alleged infringement, send a written notice to the Designated Agent containing:

1. The physical or electronic signature of the copyright owner or a person authorized to act on behalf of the owner.
2. Identification of the copyrighted work claimed to have been infringed.
3. Identification of the material claimed to be infringing, and information reasonably sufficient to permit us to locate it (the URL).
4. Your name, address, telephone number and email address.
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law.
6. A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.

What we do

On receiving a complete notice, we promptly remove or disable access to the material and notify the customer who published it.

Counter-notification

A customer who believes material was removed by mistake or misidentification may send the Designated Agent a counter-notification containing:

1. Your physical or electronic signature.
2. Identification of the material that was removed and the location where it appeared before it was removed.
3. A statement under penalty of perjury that you have a good faith belief that the material was removed as a result of mistake or misidentification.
4. Your name, address and telephone number, a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which we may be found), and a statement that you will accept service of process from the person who provided the original notice.

We forward the counter-notification to the original complainant and may restore the material in 10 to 14 business days after receiving it, unless the complainant notifies us that it has filed a court action seeking to restrain the activity.

Repeat infringers

In appropriate circumstances, we terminate the accounts of customers who repeatedly infringe copyright.

Misrepresentation

Knowingly misrepresenting that material is infringing, or that it was removed by mistake or misidentification, may create liability under 17 U.S.C. §512(f).